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Get in Touch with Customer Care
Have questions regarding formulation recommendations, application best practices, or order tracking? Reach out below and our support team will respond promptly.
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Fill out the form below and an associate will assist you within 24 business hours.
Customer Care Channels
Email Support
support@patchyourwellness.com
✓ Replies within 24 business hours
Regional Fulfillment Centers
Direct domestic warehouse dispatch from Ontario (Canada) and Florida / Utah (USA).
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⚡ Instant Answers
Frequently Asked Support Questions
Once your order ships from the Ontario (Canada) or Florida/Utah (USA) warehouse, you will receive an automatic dispatch email with live Canada Post, USPS, or FedEx tracking details.
Every first-time customer order placed through the authorized store is protected by an unconditional 30-day satisfaction guarantee. If you are not satisfied with your experience, contact customer care for a prompt refund.
Yes! Many customers combine different patches throughout their day—for instance, wearing a Focus or Boost patch during morning work hours and a Zen or REM patch in the evening.
Yes. All patches utilize medical-grade, dermatologically tested hypoallergenic adhesive that is 100% latex-free and skin-gentle for up to 24 hours of continuous wear.